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HUMAN RESOURCES MANAGEMENT IN THE HOSPITALITY INDUSTRY Ver más grande

HUMAN RESOURCES MANAGEMENT IN THE HOSPITALITY INDUSTRY

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  • Código de Barras: 9780470084809
  • ISBN : 9780470084809
  • Autor :HAYES
  • Edición : 1a
  • Año: 2008
  • Editorial : Wiley
  • Formato : Libro Impreso
  • Entrega en: 3 a 5 dias

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$343,000 Tasas incluidas

Medios de Pago
Medios de Pago
Managing human resources in the hospitality industry presents special challenges, including highly diverse employee backgrounds and roles, an ever-present focus on guest services, and organizational structures that often diverge from generic corporate models. By making such industry-specific concerns the cornerstone of its approach, Human Resources Management in the Hospitality Industry provides the definitive guide to successfully employing people in a hospitality organization. The book approaches hospitality human resource (HR) management as a decision making process that affects the performance, quality, and legal compliance of the hospitality business as a whole. Beginning with a foundation of the hospitality industry, employment law, and HR policies, the coverage includes recruitment, training, compensation, performance appraisal, environmental and safety concerns, ethics and social responsibility, and special issues.
AutorHAYES
Editor/MarcaWiley
Año de edición2008

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