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HUMAN RESOURCES MANAGEMENT IN THE HOSPITALITY INDUSTRY

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  • Código de Barras: 9781118988503
  • ISBN : 9781118988503
  • Autor :HAYES
  • Edición : 2a
  • Año: 2015
  • Editorial : Wiley
  • Formato : Libro Impreso
  • Entrega en: 3 a 5 dias

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$317,000 Tasas incluidas

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Human Resources Management in the Hospitality Industry, 2nd Edition helps todays hospitality professional be an expert at managing many functions. In every segment of the hospitality industry, recruiting, selecting, orienting, training, and retaining outstanding staff members are always challenging tasks, but every manager must master them. Hospitality managers now need to be familiar with rising labor costs, increasing competition for quality staff, changing employees attitudes, evolving guest expectations and a proliferation of new laws that impact human resources policies and activities.
AutorHAYES
Editor/MarcaWiley
Año de edición2015

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